Frequently Asked Questions

Everything you need to know about your Jessica Simpson shopping experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of the delivery date.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary by location.

How do I determine my size in Jessica Simpson footwear?

Most of our footwear runs true to size. We recommend checking our detailed size guide located on each product page for specific measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay.

Can I cancel or modify my order after it has been placed?

To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 30 minutes of placement by contacting customer service.